Shannon M.

Communications Account Manager

I started in the communications field back in 1999 and for 20 years worked first as an installer and then as a foreman. I’ve always been mechanically inclined and thanks to a friend who initially got me into this line of work it has always been a good fit.

I was looking for that next step in my career and a friend at Windemuller encouraged me to apply for a job with the company. I went into the interview hoping to land a communications technician position and came out with an offer for an account manager role. It was the growth opportunity I’d been looking for, and I’ve been in the position since 2019.

Having those two decades of experience out in the field before joining Windemuller made the transition here pretty smooth.

As the communications account manager based in Traverse City, I oversee five technicians, bid on projects, and then manage those projects. A typical day includes fielding calls from techs, fielding new communications projects to bid on, ordering materials, processing work orders, and getting everything lined up for upcoming projects.

In addition to the work, I really enjoy the atmosphere at Windemuller. It’s true what many other employees say – it feels like a family here. Also, the fact that the company allowed me to grow and develop in this role says a lot about Windemuller as an employer.